Most new clients choose an agency based on reputation, specific areas of expertise and their best prediction of what it will be like to work with them.
While most agencies can highlight reputation and experience through case studies, few can help clients predict what the working relationship will really be like.
At Harbinger, we strive to provide an experience that clients can't get anywhere else. The experience includes delivering the right strategy, coming up with the next big idea and executing programs in a flawless manner. However, the Harbinger experience does not stop there. It is about how we interact with our clients and how we communicate in a timely and consistent manner.
The Harbinger Experience is made up of many different components, including the following:
- Project briefings to ensure we are on the right track
- Concise workback schedules
- Detailed budgets and timelines
- Regular activity status updates
- Weekly status calls
- Transparent billing and overall financial policies
- Monthly budget control reports
- Results reports to measure program success
- Ongoing client/agency reviews
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