The XX Factor: Harbinger's consumer insights that help marketers connect with women.


Subject Focus: Women and Social Media

According to web analytics site, KissMetrics, women are leading men in the use of multiple Social Media platforms, including Twitter (52% vs. 48%), Facebook (54% vs. 46%) and MySpace (64% vs. 36%).

A ComScore Women on the Web study also found that women (16%) are more likely than men (12%) to use forms of Social Media like Twitter for the specific reason of following businesses to find sales, deals or promotions.

When it comes to Social Media a woman's lifestage is a huge factor in her level of engagement, particularly in areas of interest to marketers (i.e. researching/sharing views on products).

This XX Factor digs a little deeper into the women who are leading the Social Media charge.


From Harbinger's Women and Word-of-Mouth study

Learn more about the research details from our news release.
Download definitions for Harbinger's six lifestages.

Topline analysis

  • Facebook (64%) by far is the most popular Social Media platform used by women, followed by Twitter (10%). New Moms (83%) are the most likely to use Facebook and women in the Me to We lifestage (18%) are the most likely to use Twitter.
  • While overall only 26% of women consider Twitter, Facebook, MySpace and LinkedIn important sources of product information/opinions, this jumps to 43% among the Me to We lifestage and to 41% of New Moms.
  • New Moms (45%) are far more likely than women overall (27%) to share their opinions on products/services via Facebook/MySpace/LinkedIn; they are also more than twice as likely (16%) as women overall (7%) to share their opinions via Twitter.
  • When choosing products women in the Me to We lifestage are more likely to rely on product opinions on Twitter, Facebook, MySpace and LinkedIn than on traditional (newspaper/radio/TV) or online advertising.

Facebook/Twitter Use by Lifestage

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Lifestages most likely to use Social Media to seek or share product information/opinions

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How women use Facebook, Blogs, Twitter

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