The XX Factor: Harbinger's consumer insights that help marketers connect with women.


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Experienced Moms

Lifestage Focus: Experienced Moms and Back-to-School

Topline analysis

  • Experienced Moms are confident shoppers: they are among the most likely of all lifestages to make product choices on their own without seeking other opinions.
  • Experienced Moms use the web: they prefer web sites to face-to-face communications when seeking product information or opinions. More than 6 in 10 (65%) Experienced Moms read online reviews.
  • Experiences matter: a positive experience with a product or company is the most powerful factor behind an Experienced Mom's decision to share information or opinions.

Lifestage Profile: Experienced Moms

Topline analysis

  • Experienced Moms are most likely to rely on traditional forms of word-of-mouth (i.e. friends and family) when seeking or sharing information about products and services.
  • When Experienced Moms consider what products and services to buy they are among the most likely lifestages to decide on their own without seeking other opinions.
  • Experienced Moms are the most likely of all lifestages to read online reviews for Appliances and the most likely lifestage to write online reviews for Home Electronics, Food and Beverages, Home Furnishings and Automobiles.