Harbinger's Social Media Scorecard


What makes a marketing campaign rooted in Social Media effective and memorable? That's a pretty big question with many factors to consider.

We feel there are a few key principles that define any great program. Here they are.

1. Is it Simple?


  • Straight forward program concept and call to action
  • Easy for consumers to engage with the program and/or brand

2. Is it Honest?

  • Brand's intentions are clear
  • Clear and transparent about participant's relationship and vested interest in the brand and program (spokespeople, blogger panelists, brand voices on Twitter)

3. Is it Branded?

  • Program is clearly tied to the brand it is supporting
  • Easy to identify the brand responsible for the program and remember it later

4. Is it Social?

  • Program taps into real, current and accepted social behavior, attitudes or ideas (doesn't interrupt consumers to broadcast a brand's thinly veiled ideals)

5. Is it Engaging?

  • Sparks conversation, adds to or elevates a conversation, energizes a community, or sparks pass-along

6. Does it Connect?

  • Program facilitates formation of long-term relationships or communities with passionate consumers, influencers and brand advocates
  • Captures individual and community information for future efforts